Thank you for being very thorough and reassuring, Sam. It inspires confidence and perseverance. This situation reminds my dad of the hardships and sacrifices he remembers that happened during the World War II. He grew up very poor, literally worried about having food in Echo Park, without a father.
I want to compliment again the incredible, almost indispensable, service my dad and I have received from his New Wave Home Care caregiver, who works for us six days a week. He continues to go above and beyond for my dad. He is an admirable humanitarian of sterling character.
Thank you, to you, and New Wave for being there for us.
Last July, I had surgery and needed help again. And I really needed home care. I turned to Sam and he provided me with two aides initially for 24 hour a day care and subsequently for 12. The aides are fantastic. Because of them, I'm now doing fine. Obviously I’m holed up like everybody else during the pandemic, I am going stur crazy. Having aids are my lifeline to the outside world.
What made my relationship with New Wave Home Care so unique was Sam, the founder/CEO, and my friend. Without his help, I wouldn’t have thought about my long-term care insurance being honored. When he came, he helped me make it possible. While I was being taken care of by his aides, Sam helped me fight the battle of the insurance company.